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Customer Service:
To contact a Customer Service representative by email customerservice@cdben.com
Disclaimers
Most orders are shipped within 24 - 48 business hours. Delivery days are Monday thru Friday.
We do not guarantee compatibility.
Shipping charges are not included in the price of the item. Our shipping charges include the handling and insurance fee.
Please be aware that according to UPS, shipping addresses can not be re-routed once the package is in transit. If a package is re-routed by customer request, a $10 fee will be applied to the customer's credit card account.
Please Note: Customers are responsible for customs fees and return shipping charges incurred when international packages are refused.
We are not responsible for typographical errors, even if an invoice was issued in error.
Pictures are for illustration purposes only.
We will not refund the shipping charges and guaranteed Holiday charges for carrier or weather related delays.
cdben does not take responsibility for delayed arrivals on packages shipped to rural areas.
cdben does not take responsibility for delayed arrivals due to closed or delayed airport activity.
cdben will not warranty merchandise that has been damaged by other components.
As per Microsoft policy, CD Key numbers can not be replaced, if the original has been misplaced.
Please Note: For security purposes, orders totaling one thousand dollars or more may require some forms of identification before processing.
cdben reserves the right to ship via an alternate method so that your package arrives within the designated shipping time as specified on your order, (e.g. ground shipping from a local warehouse for an overnight order, since it will arrive at the promised time). We will not be able to refund your account if your package arrives as specified.
Our advertised "after rebate prices" are subject to quantity restrictions or other limitations as per the manufacturer's regulations.
cdben will charge a $10 refusal fee for any refused packages.
Item descriptions and images are for your convenience only and may not be accurate! Please check the manufacturer's website for precise product information.
If you have any questions regarding our website, or to confirm if an order went through properly, please email webmaster@cdben.com.
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